Terms & Conditions
By making a reservation and participating on an event or holiday activity with MTBM you agree to have read and accepted our terms and conditions. MTBM assumes that you read the terms and conditions before registering. After filling out the booking form on the website you will get a confirmation email and an invoice. When a booking is made before June 1 a deposit of 25% of the total participation fee is required. Bookings after 1 June should be paid in its entirety. After payment of the participation fee within the time limit stated on the invoice your holiday reservation is final.
Cancellation by the participant
All cancellations have to be made in writing and sent by email to MTBM. Cancellation assessments will be calculated on the day MTBM receives your notification. If cancelling the following policy will apply:
• 60+ days prior to your trip: Cancellation charge of € 50,-
• 60 / 21 days prior to your trip: Cancellation charge of 30% of the participation fee.
• 0-21 days prior to your trip: Cancellation charge of 50% of the total cost of the trip
Please note that any payments made to an airline on your behalf may not be recoverable and will be subject to the airlines cancellation policies. No refunds will be made for a cancellation during the course of the tour, nor for unused portions of the trip.
Cancellation by MTBM
The holidays offered on the website of MTBM are bound to a minimum number of participants from 13 persons per week. MTBM reserves the right to cancel a holiday if the minimum number of participants is not reached. When forced to cancel the trip MTBM will contact the participants no later than 3 weeks before the start of the booked trip. MTBM will always offer an alternative date and will fully refund all payments made by the participant.
MTBM cannot be held liable for any personal injury, damage or theft, incurred by or during participation in the offered vacations, uplifts, activities by MTBM or activities posted by MTBM from third parties. The participant is aware that mountain biking is an activity with risks.
Travel and medical insurance
Comprehensive Medical Insurance (covering aircraft evacuation) is mandatory on all MTBM trips. Our trips take place in wilderness areas where there is often little access to normal medical services or hospital facilities. Where necessary, evacuation can be difficult and expensive. Medical and evacuation expenses will be the responsibility of the participant. Trip participants are responsible for purchasing medical insurance.
Responsibilities of trip participants
Trip participants have a certain responsibility to MTBM and other trip participants. Trip participants are responsible for: understanding the conditions implied in the Trip Itinerary, selecting a trip that is appropriate to their interests and abilities, preparing for the trip accordingly and having the proper bike and equipment needed for the selected trip. A participant may be asked to leave a trip if the leader feels that the person’s continued participation may prove detrimental to the individual or to the well-being and enjoyment of other guests.
RECKLESS RIDING WILL NOT BE TOLERATED ON ANY BIG MOUNTAIN TRIP.
Persons must be 18 years or older in order to participate on any MTBM activities.